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Blackbear...

This is a discussion on Blackbear... within the Black Bear Performance forums, part of the The Market Place - Preferred Vendors category; Could you respond to my emails... Travis Peterson...

  1. #1
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    Blackbear...


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    Could you respond to my emails...
    Travis Peterson

  2. #2
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    Re: Blackbear...

    Quote Originally Posted by Travp View Post
    Could you respond to my emails...
    Travis Peterson
    Hi Travis,

    I am looking through the que of emails, and it appears that you have sent us 8 emails, since May 2nd, which we have responded to every one of them, and the last email that we have from you is just 2 days ago, which is still in que. We respond to emails in the order in which they are received, so if you send multiple emails, unfortunately it bumps you further down the que. With all of the recent out of town tuning events, and upcoming tuning events, we are about 2 days behind, so please bare with us. We will respond as soon as we are able.

    Thanks,
    Haley


    Please email me at tuning@blackbearperformance.com instead of PM's

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    Re: Blackbear...

    I haven't received a response for a week.

  4. #4
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    Re: Blackbear...

    Quote Originally Posted by Travp View Post
    I haven't received a response for a week.
    It appears that you sent us an email on May 20th, which was a Friday, and Justin tries to reserve the weekends for family time, as he usually works 16 hour days, and goes out of town on weekend tuning events often. Your email was probably one of the next ones to be answered, but you sent a 2nd email on Tuesday the 24th, so that knocked you all the way down to the bottom of the que, as the emails are grouped by subject, so multiple emails under the same subject only drop you further down the line of emails.


    Please email me at tuning@blackbearperformance.com instead of PM's

  5. #5
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    Re: Blackbear...

    Family time is understandable. I'm just trying to find out if my PCM has shipped, or an approximate date that it will.
    Thanks

  6. #6
    Preferred Vendor JennaBear's Avatar
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    Re: Blackbear...

    I see that you received an email from us stating that we were waiting for PCMs to come in.

    Some show and some go.....

  7. #7
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    Re: Blackbear...

    Yep, I received it a couple days ago. Thanks Jenna.

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