Blackbear...

**Travp** · 05-26-2011, 07:57 PM

Could you respond to my emails...
Travis Peterson

**Haley@BBP** · 05-27-2011, 12:43 AM

Originally Posted by Travp

Could you respond to my emails...
Travis Peterson

Hi Travis,

I am looking through the que of emails, and it appears that you have sent us 8 emails, since May 2nd, which we have responded to every one of them, and the last email that we have from you is just 2 days ago, which is still in que. We respond to emails in the order in which they are received, so if you send multiple emails, unfortunately it bumps you further down the que. With all of the recent out of town tuning events, and upcoming tuning events, we are about 2 days behind, so please bare with us. We will respond as soon as we are able.

Thanks,
Haley

**Travp** · 05-27-2011, 08:52 AM

I haven't received a response for a week.

**Haley@BBP** · 05-27-2011, 10:03 AM

Originally Posted by Travp

I haven't received a response for a week.

It appears that you sent us an email on May 20th, which was a Friday, and Justin tries to reserve the weekends for family time, as he usually works 16 hour days, and goes out of town on weekend tuning events often. Your email was probably one of the next ones to be answered, but you sent a 2nd email on Tuesday the 24th, so that knocked you all the way down to the bottom of the que, as the emails are grouped by subject, so multiple emails under the same subject only drop you further down the line of emails.