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Fast and friendly service!

This is a discussion on Fast and friendly service! within the Black Bear Performance forums, part of the The Market Place - Preferred Vendors category; Contacted Justin about getting my computer tuned for my swap. He answered all my questions and told me if I ...

  1. #1
    Registered User Blue 04 Z71's Avatar
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    Fast and friendly service!


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    Contacted Justin about getting my computer tuned for my swap. He answered all my questions and told me if I get my computer to him by the 17th it would be turned right around. And he sure did it! I got my computer today and installed it. I haven't driven it yet b/c my motor isnt in yet but Im sure it will be flawless. Im very impressed with their service.
    Thanks!!
    04 Silverado 1500 Z71 6.0 LQ4 swap, BlackBear Tuned Vette servo, 3 BL,RC Keys, Truxedo,Westin Bull Bar,KC, Cooper ST's Bilstein 5100's


    1989 Silverado 2500 94+grill, Ram air hood, Mild built 355, Th400,

  2. #2
    Preferred Vendor JennaBear's Avatar
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    Jul 2004
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    Re: Fast and friendly service!

    Thanks for the review!

    Some show and some go.....

  3. #3
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    Meridian, MS
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    Re: Fast and friendly service!

    Most people have nothing but nice things to say, but my credit card was charged on the 18th and I have not received anything yet. I guess I at least expected an email to confirm my order. Probably give it another week then call the credit card company. Anybody know something about the BBP ordering process that I don't?

  4. #4
    Preferred Vendor JennaBear's Avatar
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    Re: Fast and friendly service!

    Shoot me an email with your information, I can see what the status of your order is.

    If you ordered on the 18th, that is the date that we went on vacation, and the Out of Office was up. We returned on the 24th, and being that it is a holiday weekend, I am sure that mail is slower than normal. Either way, we will get your order figured out.

    Some show and some go.....

  5. #5
    Registered User
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    May 2012
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    Meridian, MS
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    Re: Fast and friendly service!

    Thanks for all your help!

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