Acrophiliac
05-22-2002, 08:13 AM
Sure, they'll quote you a good price, no doubt. However, their customer service is nonexistant and they lie.
I ordered Gibson headers and exhaust, then was talked into buying Rancho shocks as the guy said they'd really help smooth my ride, as the torsion bars are cranked and rear leafs have been added. Well, the shocks came, but wouldn't fit as they not only weren't the right ones for ANY HD, but I called Rancho and they said they only have shocks available for factory ride height and 4" lift height. With my set-up, NOTHING will work.
OK, no big deal I figured, I'll just have them issue a call tag (as I was told on the phone they would) and pick them up. I emailed them and they replied that my salesman said he was not aware that my truck was "lifted." BULL****! It was his idea in the first place! So, I bit the bullet and paid the $10 for shipping, figuring I got a good price on the Gibson stuff.
Well, that was 3 weeks ago, and I've not received any Gibson goods yet. I tried contacted customer service and have gotten voice mails (from which I received no reply) and one guy who said he'd track my package and contact me in "a couple hours," but hasn't called back. That was YESTERDAY, 24 hrs ago.
I've emailed with no reply, as well.
Sorry for the rant, but a good price isn't always best, I've found, and I thought I'd share with everyone.
HD Doug
I ordered Gibson headers and exhaust, then was talked into buying Rancho shocks as the guy said they'd really help smooth my ride, as the torsion bars are cranked and rear leafs have been added. Well, the shocks came, but wouldn't fit as they not only weren't the right ones for ANY HD, but I called Rancho and they said they only have shocks available for factory ride height and 4" lift height. With my set-up, NOTHING will work.
OK, no big deal I figured, I'll just have them issue a call tag (as I was told on the phone they would) and pick them up. I emailed them and they replied that my salesman said he was not aware that my truck was "lifted." BULL****! It was his idea in the first place! So, I bit the bullet and paid the $10 for shipping, figuring I got a good price on the Gibson stuff.
Well, that was 3 weeks ago, and I've not received any Gibson goods yet. I tried contacted customer service and have gotten voice mails (from which I received no reply) and one guy who said he'd track my package and contact me in "a couple hours," but hasn't called back. That was YESTERDAY, 24 hrs ago.
I've emailed with no reply, as well.
Sorry for the rant, but a good price isn't always best, I've found, and I thought I'd share with everyone.
HD Doug