View Full Version : gmpartsdirect...my experience


Collins
02-16-2002, 06:03 PM
I tried to order a part for wife's car and when I had everything down and hit the submit button I kept getting an error message about address( billing address and shipping address different.) I finally gave up and ordered from P and G Chevy.
I go back to the site later and check the history info and they had the part listed twice and said my order was in progress. I never got a confirmation or anything. I sent an e-mail and told to cancel my order and one to the credit card company not to pay.
Anybody had any experience with this place? I hear they are slow to respond to e-mails.

Sorry for rambling..had to vent!:cussing:

Later,
Gary

JuanB
03-02-2002, 08:27 PM
I tried to order an alarm for my truck(99 Z-71 OBS) and even ask for thier suggestions on the right one. They sent me an e-mail on the part # and its functions the whole bit. So I ordered it and a week later they e-mail me that the part had been dis-continued. Also they don't know what alarm fits my truck now!! Kinda LAMO and I dont mean laughing my a off!!! I will do my business elsewhere.....

quadcab4x4
03-03-2002, 11:58 AM
Originally posted by JuanB
I tried to order an alarm for my truck(99 Z-71 OBS) and even ask for thier suggestions on the right one. They sent me an e-mail on the part # and its functions the whole bit. So I ordered it and a week later they e-mail me that the part had been dis-continued. Also they don't know what alarm fits my truck now!! Kinda LAMO and I dont mean laughing my a off!!! I will do my business elsewhere.....

Hay, atleast you got an e-mail back from them. That's more than I can say:thumbsdow

Dr. Overkill
05-20-2008, 04:07 PM
I tried to order a part for wife's car and when I had everything down and hit the submit button I kept getting an error message about address( billing address and shipping address different.)

Dang I wish I would have read the older threads before posting my reply in the other one about gmpartsdirect--this is EXACTLY the same problem I'm having.

Nice to know that they haven't fixed the problem in SIX!!!!! years! Sheesh!:whatever:

I better check my credit card to see if that order shows up on it like yours did!
_dennis